Terms of Service

Last updated: April 23, 2026

Service description

utilio provides monitoring, uptime tracking, incident management, alerting, status pages, and team workspaces.

Eligibility and account registration

You must provide accurate registration details, keep credentials secure, and ensure only authorized users access your workspace.

Acceptable use

You may not misuse the service, interfere with infrastructure, violate applicable law, probe unauthorized systems, or use utilio for abusive activity.

Subscriptions, billing, renewals, and cancellations

Paid plans are billed in advance on recurring cycles through Stripe. Subscriptions renew automatically unless canceled before renewal. You may cancel at any time; service remains available until the current paid term ends.

Service availability and disclaimer

The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free availability, except where required by applicable law.

Limitation of liability

To the fullest extent permitted by law, utilio is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill arising from use of the service.

Termination

We may suspend or terminate access for material breach, non-payment, legal requirements, or serious security risk. You may stop using the service at any time.

Governing law

These terms are governed by the laws of the Czech Republic. If you are a consumer, mandatory consumer-protection rights under the laws of your country of residence remain unaffected.

Contact details

Operator: Petr Michal, sole trader, Vinohradska 2237/6, 27601 Melnik, Czech Republic, Company ID 00777927, VAT ID CZ8303045124. Privacy contact: privacy@utilio.tech.