Last updated: April 23, 2026
utilio is operated by Petr Michal, sole trader, registered at Vinohradska 2237/6, 27601 Melnik, Czech Republic, Company ID 00777927, VAT ID CZ8303045124.
Account data: username, email address, password hash, account and workspace settings.
Monitoring and service data: monitored domains/endpoints, incident records, alert routing settings, status-page data, and team workspace metadata.
Billing data: subscription plan, payment status, invoices, transaction references, and tax-related billing details.
Technical and security data: IP addresses, device/browser metadata, authentication events, API/security logs, and audit logs.
Communication data: support and contact emails, message content, and follow-up records.
We process data to provide uptime monitoring and incident services, authenticate users, operate billing, send operational alerts, secure the service, prevent abuse, communicate with users, and comply with legal obligations.
Depending on context, processing is based on contract performance, legal obligations, legitimate interests, and consent where required by law.
We use trusted processors to deliver the service, including:
We apply administrative, technical, and organizational safeguards including least-privilege access controls, encrypted transport, credential protection, and monitoring of suspicious activity.
Some processors may process data outside your country. Where required, we apply appropriate safeguards under applicable law.
Subject to applicable law, you may request access, correction, deletion, restriction, objection, and portability of your personal data.
For privacy requests or questions, contact privacy@utilio.tech.